Detect

Identify internal losses fast
Complex… hidden… unpredictable… internal loss and fraud by their very nature are tough nuts to crack. Just as you’re getting to the root of one problem, other potentially more damaging threats are silently eroding your hard-earned profits elsewhere.

LossManager from IDM – a retail-intelligent solution for detecting, analysing and managing internal losses – lets you get straight to work, so you hit the ground running.

Developed by experts in retail profit protection, LossManager delivers best-practice loss prevention, train of thought analysis and sophisticated data mining simply and directly to the desktop. It’s a uniquely powerful combination that provides a hardline defence against internal loss and fraud.

Simple yet smart
Available as a hosted solution or for in-house installation, LossManager is quick to implement and undemanding of IT support. It’s also a long-term solution as it can be easily adapted to changes in your business and the loss landscape.

Feature-rich yet highly intuitive, the software is simple to master, enabling you and your investigators to start putting money back on the bottom line from day one.

The Standard package gives you complete functionality, and as your data and user needs increase it’s simple to upgrade to Enterprise level.

What’s more, LossManager is an affordable and sound investment, with payback expected within the first year.

Analyse

Profit from knowledge
LossManager enables you to analyse information across the entire estate, giving you tremendous insight to pin down losses. With complete visibility of in-store transactions down to the finest detail, authorised users can trawl through huge volumes of complex EPOS data with impressive speed and results.

Integrate with other store and back office systems
When you combine LossManager’s loss prevention capabilities with internal audits and data from other sources, such as RFID, EAS and CCTV, you very quickly get to grips with the bigger picture.

Take investigations further and wider
Where Fraud Manager has the edge is empowering you to transform all this data into razor-sharp intelligence, and not waste time and money on false trails.

Train of Thought
Your investigations are not restricted to pre-defined paths or fixed reports that look for abnormal activity. Instead, LossManager lets you apply your expertise and first-hand knowledge of your business to pinpoint the most damaging losses.

This ‘train of thought analysis’ gives you the freedom to follow your instincts and explore an infinite number of possibilities, while all the time your thought process is tracked on screen. It’s an approach that overcomes the limitations of traditional data mining and allows you to search out irregularities that other systems may not detect.

Monitor

Make the invisible visible
LossManager’s visual tools enable you to plot relationships within transactional data, and to home in on anomalies or suspicious activities without the costly outlay of investigations on the ground. This ‘link analysis’ may, for example, help you to spot potential collusion among a group of cashiers making refunds to credit cards where no sales were processed. Or it may highlight a particular operator making an above average number of refunds or discounts.

Keep investigations on the move
Case Management tools help you to keep investigations on track, making sure nothing slips through the net. It’s easy to automate regular reports… send email alerts to management… even pre-programme the system to remind you of outstanding actions.

Improve success rates
LossManager enables you to conduct detailed investigations straight from the desktop. With faster reaction times and clear evidence before you, you can allocate resources wisely and nip problems in the bud. Being able to prioritise effort and rapidly build a full case brings higher than average success.

Protect

Powerful benefits
LossManager brings together detection and deterrence in a single package, for decisive profit protection.

It gives you a host of valuable and unique tools to track down internal loss and fraud. You’re aware of problems virtually as they happen, and so have the best possible opportunity to act quickly to restore healthy margins.

You also have a common framework and process to capture, investigate and manage suspected cases right across your estate… and a comprehensive system to organise the workload of your investigation teams, and review their performance.

But beyond empowering you to actively strengthen loss prevention, using LossManager enterprise-wide drives home a clear message about zero-tolerance to every member of staff.

Added value
LossManager delivers payback both in the short term and far into the future. With decisions based on hard facts, you can confidently hit the highest returns first. But even better, success can increase over time as you continue to build a central bank of high-quality, accurate intelligence.

Tighten the net on internal losses… maximise your margins… find out more about LossManager today.